A. Heather Coyne was a senior program officer in the Center for Mediation and Conflict Resolution of the United States Institute of Peace where she was responsible for development of best practices and conflict management tools for mediation practitioners. Currently, she serves as the NGO and International Organizations Liaison for the NATO Training Mission in Afghanistan, working to strengthen the role of civil society in shaping the training and reform of the Afghan police and army. She previously served in Iraq.
This handbook poses and attempts to answer a series of basic, but complex, questions: Is there any advantage to the peace process in inviting or permitting the participation of proscribed armed groups (PAGs)? What kinds of PAGs are worth talking to and which are not? What form should the talks take and whom should they involve?